We hope you are very happy with every purchase from Pegasus Art however if you are not entirely satisfied we are here to help.
Please contact us by phone or email on firstname.lastname@example.org. This is so one of our staff can determine whether you would like to return the product for a refund or exchange the product.
You have 28 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we have received your item and inspected it we will contact you.
If your return is approved, we will initiate an immediate exchange or refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping and Delivery Costs
Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.
Products returned by you within the seven-day cooling-off period will be refunded in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.
If you have any questions on how to return your item to us, contact us.