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SUPPLIERS OF THE FINEST ART MATERIALS

DELIVERY

Coronavirus (COVID-19) Response

Our physical shop will be re-opening from Thursday 3rd December.

We also operate online, by telephone and with our click and collect service.

PLEASE ALLOW 2 WORKING DAYS FOR DISPATCH OF YOUR ORDERS.

Click & Collect available - You will receive a confirmation email when your order is ready to collect.

UK Mainland delivery on small packet items £3.95.

Free UK Mainland delivery on orders over £50.

Telephone: 01453 886 560 Email: info@pegasusart.co.uk

You can read further details and keep up to date with our temporary changes here.

DELIVERY PRICING

Free UK Mainland delivery on orders over £50.

Standard Delivery Charges
FREE DELIVERY FOR GOODS VALUED OVER £50 to UK mainland
Band 1 - Small Packet £3.95
Band 2 - Standard Parcel £4.95
Band 3 - Large Parcel (including aerosols) £8.50
Band 4 - Very Large Parcel £15.00


UK Islands UK Northern Ireland Remote Scotland Europe Worldwide
Small Packet £4.95 £4.95 £4.95 £9.50 £12.50
Standard Parcel £4.95 £4.95 £4.95 £15.00 £35.00
Large Parcel £19.50 £19.50 £19.50 £36.00 £60.00
Very Large Parcel £35.00 £35.00 £35.00 £60.00 £150.00

DELIVERY TO OTHER AREAS & INTERNATIONAL DELIVERY:

An estimated postage and packing charge will be calculated automatically at the checkout stage of your purchase. In the event that actual shipping costs are substantially higher the customer will be contacted to request additional payment before processing. If the actual shipping costs are substantially lower that the calculated web price, we will contact customers to advise them of the lower cost, the order will be amended and processed.

Local import regulations may restrict some products on www.pegasusart.co.uk. We reserve the right to decline any such order.

DELIVERY- FURTHER INFORMATION

Delivery is charged as priced on each order (*Delivery to Other Areas & International delivery exceptions may apply)

STANDARD DELIVERY

We aim to process and dispatch orders within two working days. However at peak order times this may not always be possible so please allow 3-5 days for processing.

CLICK & COLLECT

How does it work in this time of COVID-19 Virus:

Order online, choose the Click and Collect option at Checkout, wait for our email confirmation that your order is ready for collection.

Most orders will be ready to collect one working day after you order but please wait for our confirmation email before coming to collect.

What do you need to bring to collect your order?

We need to see proof of your order, either a hard copy or we will accept checking our confirmation email by sight from a distance on your mobile device.

Collection by someone else on your behalf will have to be agreed by prior consent with us. Proof of ID will be required from your nominated collector together with a copy of your confirmation email which we will look at from a distance.

What time can you pick up your order?

Once you have received our confirmation email that your order is ready, then you can collect anytime between 9.30am – 4.30pm Monday to Friday and 9am - 4pm Saturdays from 5th December (we are not open on Bank Holidays). Press the intercom button outside our front door, you will be let into the foyer to collect your order and with every care being paid to you and our staff keeping a safe distance.

How long will we hold your order?

We'll hold your order for 7 days from our confirmation email date. After this time we will cancel your order and refund your payment. Circumstances may arise when you wish us to hold your order for longer than 7 days, we are happy for you to contact us to organise this.

EXCLUSIONS: Items delivered direct by our approved suppliers* or special order items** won't be available for Click & Collect. *this refers to certain portfolios, boxes of canvases and certain large stock items **particularly relates to Spectrum and Cranfield products.

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